Help Center

Coronavirus Updates

How does COVID-19 affect shipping and what is or can be done to avoid the spread of this virus?

Our partnership with DPD & Royal Mail - Coronavirus

What is GiveMeTap doing to avoid spreading COVID-19?

Frequently Asked Questions

Product Related

What are the GiveMeTap bottles made from?

What are dimensions of the bottle?

How heavy are these bottles?

Do the bottles come in a gift box? Or have any information that explains the giveback?

Where are GiveMeTap bottles made?

Does GiveMeTap have discounts for group or bulk orders?

Can I fly with my GiveMeTap bottle?

How do I clean my GiveMeTap bottle?


Does this really help my office reduce plastic waste?

Can I have the bottle in my own branding colours?

Do all the bottles come with the GiveMeTap logo on them?

Is there a minimum to get co-branded bottles?

What’s the best format to have my artwork?

Can I print a full colour image?

How long is co-branded bottle turnaround time?

Can I resell my custom GiveMeTap bottles?

What is the carbon footprint of each bottle?

How can I reduce my cost per co-branded bottle?

Giving in Africa

How do you give back?

General GiveMeTap Questions

How was GiveMeTap started?

Is GiveMeTap a non-profit organization?

Where can I find a retailer that sells GiveMeTap bottles?

Shipping & Returns

How do I track my order?

How much does shipping and handling cost?

What's GiveMeTap's Return Policy

If I return my bottle, does GiveMeTap take away 5 years of water access from a person?

If something goes wrong with my order what will happen?

What's your Joy Guaranteed offer?

Do you offer dropshipping and is there a monthly cost to store my bottles?

Frequently Asked Questions